Effective Date: Updated May 2018.
WHAT TYPE OF INFORMATION DOES FEATHR COLLECT?
Personally Identifiable Information. Feathr collects Personal Information that Users provide to us, such as name, mailing address, phone number, email address, credit card number, and financial information (“Personal Information”).
Non-Personal Information. Feathr collects non-personal information from Users, such as IP address, browser type and operating system ("Non-Personal Information"). Feathr uses Non-Personal Information to improve our services and the Website.
HOW AND WHEN FEATHR COLLECTS INFORMATION?
Feathr collects Personal Information from the Users at several different points on the Website:
Information collected on Registration
Certain features such as posting comments, receiving email notifications, participating in the blog discussions, submitting designs and purchasing products, require registration. Upon registration you will need to create a user name and password and provide your email address. You can also submit your location information so we can provide you a more personalized experience of the Website. You are not anonymous to us when you register with Feathr Website and sign in to our services.
Information collected on Purchases
If you order a product or service from us, you are asked to submit certain personally identifiable information via our order form, such as contact information and financial information. Feathr uses this information for billing your order and to fill your order. We also use this information to inform you about the status of the delivery and to contact you if there are problems with filling the order.
Information collected on Submitting Designs
If you submit a design to Feathr, you are asked to register and submit certain personally identifiable information. You also have an option to provide personally identifiable information that becomes publicly available in your profile (such as links to your social media accounts). You may share this information at your own will, but please note that other users or companies may use this information to contact you and Feathr can’t be held responsible for this. You may remove and edit information on your profile at any time.
Information collected on earning payments from Feathr
If you receive royalty or prize payments from Feathr we are required by Finnish Tax Administration to collect the following information from you: your name, date of birth, your personal identification number or tax identification number and your address in your country of residence. Information collected will be submitted to the Finnish Tax Authorities together with the information on the amount of royalty or prize payments and, if applicable, the amount of tax withheld at source. This information is used solely to fulfill the Finnish Tax Authorities’ requirements and will not be used in any other manner.
Your Choice to Opt-out
Users can choose to ‘opt-out’ of having your Personal information used for marketing purposes. For example, you can indicate on our registration form if you do not wish to receive any additional marketing material from Feathr. You may opt-out of receiving newsletters and promotional emails from Feathr by following the instructions included in each newsletter or by contacting us at .
You can use Feathr email referral service to tell your friend about the Website and products. Your friend’s email address is stored only for sending an one-time email and tracking the success of this referral program. Your friend can send us an email at to ask that we remove the email address from our database.
Feathr automatically collects other Non-Personal information on our server logs from your browser even if you do not sign up to Feathr, for example, your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns and helps us to provide you with an optimized Website experience. This information is not used to identify any individual.
HOW DOES FEATHR SHARE AND DISCLOSE INFORMATION?
Feathr is the sole owner of the information received and recorded on Feathr.com. Feathr does not share, rent or trade your Personal Information with third parties for their promotional purposes. Feathr shares Personal Information with third parties to provide products or services you have requested, when we have your permission, or under the following circumstances:
Disclosure to Successors. In the event Feathr goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Third Party Service Providers and Online Partners. We use third parties such as production subcontractors and shipping companies to fulfill orders, an online payment company to process transactions, and an email service provider to send out emails on our behalf. When you make a purchase on our website or sign up for our email list, we will share the amount of Personal Information that is necessary for the third party to provide that service, including your name, address, credit card information and email address. These third parties are prohibited from using your personally identifiable information for any other purpose.
We may use third-parties to help manage, monitor and analyze the Website, for example to track the effectiveness of content. These companies may use Non-Personal Information (not including your name, address, email address or telephone number).
Paypal and Stripe
Feathr uses tracking technology to better understand site traffic and use patterns. None of the information collected via tracking technology is personally identifiable information. We use Google Analytics which provides us with Non-Personal information that helps us to understand the use of the Website better and improve the Feathr services. Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by accessing Google Ads Settings. This will also opt the visitor out of non-personally identifiable demographic and interest tracking.
We may contract third party advertising companies to use web beacons (also known as clear gifs) on Feathr Website. Web beacons are small graphic images, usually no larger than a 1x1 pixel. They are placed on a web page or in an email and they monitor the movement of the user visiting the Website or inform us whether and when an email is opened. Clear gifs are embedded invisibly on Web pages and they are not stored on your computer. We do not tie the information collected by clear gifs to Personal Information.
INFORMATION STORAGE AND SECURITY
Feathr adheres to generally accepted industry standards to protect the Personal Information. Unfortunately, no method of transmission via the Internet, or method of electronic storage, is completely secure. We strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security.
We only hold your personal data for as long as it is necessary for the purpose for which it was collected or for as long as your account it open with us.
Feathr has specified retention periods for these purposes and customer orders will be kept for a maximum of five years, after which the information will be deleted or anonymised for business research and analysis. However, there may be a legal basis, such as the prevention of fraud and crime for which we will hold your information beyond this five year period and we may share your information with a law enforcement body, when required to do so.
When you enter sensitive information (such as a credit card number) on our registration or order forms, that information is encrypted by using secure socket layer technology (SSL).
HOW CAN USERS REVIEW AND MAKE CHANGES TO ACCOUNT INFORMATION?
As a customer of Feathr, you have rights with regards to how we use and hold your information. This includes:
- The right to access the personal information that we hold about you.
- The right to change or rectify the personal information that we hold about you (if you have an online account you can do so on your account profile page).
- The right to erasure or restrict the processing of personal information that we hold about you. This includes automated decision-making programmes or profiling.
- The right to stop direct mailings or email marketing.
If your Personal Information changes, or if you no longer wish to maintain an account on Feathr, you may update or remove it on your account profile page or by emailing us at . We will respond to your request to access within 30 days.
NOTICE TO INTERNATIONAL USERS
FEATHR CONTACT INFORMATION